Delete your data

Deleting is permanent. Once it is done, your account, your brand file and every image and video you have generated are gone, and we cannot bring them back.

Download anything you want to keep before you send the request. Everything you have generated is available at full resolution in your gallery.

• Your account. Sign-in, name, business name, plan and credit balance.
• Your brand file. Logo, colours, tone of voice, sample copy, house rules and reference images.
• Your products. Names, descriptions and every photo you uploaded or pulled in from a link.
• Everything you generated. Images, videos, the prompts behind them and the ad strategies written for them.
• Saved ads. Anything you starred in the ad library, and anything you uploaded to it.
• Your files. The stored copies of all of the above.

• Payment records held by Lemon Squeezy, who process our checkout. Tax and accounting rules require them to keep those, and that is outside our control.
• Anything already on your side: ads you downloaded, and anything you published anywhere yourself. Those are yours, and we have no way to reach them.
• Records we are required to keep by law, for as long as the law requires them.

1. 1Straight away. Access to your account is suspended.
2. 2Within 7 days. Your live data is removed from our systems.
3. 3Within 30 days. Backup copies are removed too.

You get a confirmation by email once it is done.

Fill this in and we will build the request for you. It opens in your own email app so you keep a copy of what you sent, and so we can be sure the request came from you.